|Latest Software Component Version||SAP CRM ABAP 7.02|
|First Shipped With: Software Component Version||
|First Shipped With: Product Version||SAP CRM 7.0 - SAP Customer Relationship Management 7.0 (Easy Adoption)|
|Point-to-Point Communication Enabled||
|Application Component for Customer Messages||CRM-MD-PRO|
The Read Service Product inbound service operation retrieves the complete data available on a specified service product. This includes information such as the descriptions in different languages, set type data such as the tax classification, and other products connected by relationships.
The service operation allows data to be retrieved for products of type “Service”.
To read a service product the following information is mandatory.
The response message for this service operation returns all data parts of the service product, including code names (texts) and the formatted name and description. The service oepration always reads the complete product, it is not possible to restrict the selection of data to specific data, such as just the descriptions. The data scope depends on the product category of the service product and the assigned set types. The response message also includes a Log that includes any error messages.
To return the contents of any attachments use the Read Service Product Attachment Folder service operation.
For every error from validation, mapping and API Adaptor phases, an appropriate error message that often helps to correct the error is sent to the GDT Log . This is returned as part of the response message.
See SAP Notes 1251659, 1256151, and 1256762.
The Business Add-In (BAdI) definition CRM_SE_SRVCPRODIDQRI is available for this operation.
The following example is an excerpt of an XML message for the Read Service Product operation.
Note: The example contains sample data that applies to a specific configuration and master data scenario.
<n0:ServiceProductCRMByIDQuery_sync xmlns:n0=" http://sap.com/xi/CRM/Global2 ">
<InternalID schemeID="Str 1" schemeAgencyID="Str 2">TEST20100722</InternalID>
This operation is contained in the following ES Bundles: