Enterprise Services Bundles

Business Scenario Descriptions

Enterprise Services (ES) bundles build the comprehensive portfolio of business scenario descriptions that are SOA-enabled by solutions and enterprise services shipped by SAP today. By reading ES bundles documentation, you will be able to understand the impact of SOA on your business processes even without profound knowledge about SAP solutions or technology.

Each ES bundle refers to a set of enterprise services that support a particular business process and are made available as part of the SAP Business Suite solutions.

The ES bundle documentation provides:

• Exemplary use cases of how enterprise services help implement certain business process steps,
• Documentation of how to extend and reconfigure processes in a business scenario,
• Explanations of the relevant business scenario, processes, and roles involved and
• Guidance about how to put the services to work.

ES bundles help design composite applications using SAP NetWeaver's enterprise services development and modeling tools.

The  Enterprise Services Wiki is a collaborative environment based on Wiki technology, which publishes the detailed use cases for each ES bundle.

Overview SAP Core

Sales

• Order To Cash
• Account and Contact Management
• Activity Management
• Customer Fact Sheet
• Customer Quote Management
• Interactive Selling
• Opportunity Management
• Order to Cash with CRM
• Product Master Data Management
• Quote to Order for Configurable Products
• Rebate Management
• Sales Contract Management
• Sales Incentive and Commission Management
• Territory Management

Marketing

• Campaign Management
• Lead Management

Service

• Complaint Management
• Customer Service Execution
• Installed Base Management
• Service Contract Management
• Service Order Management
• Loyalty Management

Channel Management

• Request for Registration Processing

Human Capital Management

• HCM Enterprise Learning
• HCM Master Data
• HCM Organizational Management
• HCM Time Management

Corporate Services

• Asset Configuration
• Easy Inspection Planning
• Environment, Health, and Safety (EH&S)
• Integration of Quality Management Systems
• Maintenance Processing
• Maintenance Service Collaboration
• Project System
• Real Estate - Room Reservation
• Travel Management

E-Commerce

• Product Catalogue Processing with CRM

Demand and Supply Planning

• Demand Planning
• Service Parts Management

Financials

• Bank Communication Management
• Credit Management
• Dispute Management
• Electronic Bill Presentment and Payment
• External Cash Desk
• Legal Dunning and External Collections

Procurement

• Central Contract Management
• External Requirement Processing
• Procure To Pay
• Service Procurement
• Supplier Order Collaboration with SRM
• Trade and Commodity Management

Supply Network Collaboration

• Customer Collaboration for the Supply Chain
• Outsourced Manufacturing
• Supplier Collaboration for the Supply Chain
• Quality Collaboration in the Supply Chain

Order Fulfillment

• ATP Check
• Availability Issue Resolution and Backorder Processing

Supply Chain Visibility

• Business Event Handling for Process Tracking

Product Development and Manufacturing

• Batch Traceability and Analytics
• Integration of Manufacturing Execution Systems
• Manufacturing Work Instructions
• Technical Document Management Connectivity
• Responsive Product Development and Launch
• Increased Manufacturing Responsiveness
• Manufacturing Planning

Transportation, Warehousing

• Cross-Industry RFID-enabled Core Logistics Processes
• Integration of External Warehouse Management System
• Integration of Transportation Management System
• Inventory Lookup
• Inventory Management
• Yard and Storage Management Processes

RFID Enablement

• Kanban Processing
• Management of Devices Through Enterprise Services
• Management of Tag IDs and Tag Observations

CRM Marketing Resource Management, Media

• Integration with Digital Asset Management

Overview Industries

Banking

• Credit Risk Management - Credit Portfolio Management
• Credit Risk Management - Financial Instrument Pricing
• Credit Risk - Modeling
• Current Account Management - Business Operations
• Financial Accounting - Financial Instrument Accounting Integration
• Financial Accounting - Financial Instrument Pricing
• Financial Accounting - Loans Integration
• Financial Accounting - Results Integration
• Loans Management - Business Operations
• Management Accounting - Results Integration
• Sales and Service - Account Origination

Higher Education and Research

• Course Approval Processes
• Integration of Learning Management Systems

Insurance

• Commissioning
• Insurance Billing and Payment
• Insurance Claims Handling
• Insurance Credentialing
• Insurance Document Vendor
• Insurance External Claims Investigation
• Insurance External Reporting

Automotive

• Vehicle Management System

Public Sector

• Funds Commitment Processing
• Investigative Case Management
• Multi-Channel Tax and Revenue Management
• Permit Application and Approval
• Public Sector Accounting Structures
• Public Sector Budget Management
• Records and Document Management

Defense

• Information System Integration
• Item Unique Identification

Healthcare

• Medical Activities, Patient Billing and Invoicing
• Patient Administration
• Resource and Supply Chain Planning for Healthcare Providers
• Resource Planning and Scheduling
• Hospital Communication Module (IS-HCM)
• Medical Documentation and Coding

Consumer Products

• Order to Cash for Fashion
• Procure To Pay for Fashion

Oil & Gas

• Supply Chain Operations and Execution for Oil & Gas

Travel and Logistics Services

• Compliance Relevant Data Exchange - eLogbook

Media

• Advertising Management
• Subscription Management
• Integration of Rights Management

Retail

• Demand Management
• Global Data Synchronization
• In-Store Food Production Integration
• Merchandise and Assortment Planning Integration
• Planning to Shelf Optimization Integration
• Merchandising to Shelf Optimization Integration

Wholesale Distribution

• Agency Business
• Trade Price Specification Contract

Utilities

• Advanced Meter Infrastructure
• Bill-to-Cash
• Legal Dunning and External Collections
• Customer Communication
• Market Communication

Cross-Industry

• Legal Dunning and External Collections
• Credit Management
• Electronic Bill Presentment and Payment
• External Cash Desk
• Convergent Invoicing

Professional Services

• Commercial Project Inception and Lean Staffing

See Also

• Enterprise Services Wiki