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Related Information
Where used

Customer Relationship Management

deployment unit

Definition

This Deployment Unit contains the standard CRM functionality.

Technical Data

Software Component Version

ESM CRM 7.02

Prerequisites

To use this deployment unit, a valid license for SAP Customer Relationship Management (SAP CRM) is required. Please refer to SAP's price list if you require additional licenses.

Integration

The Customer Relationship Management deployment unit is used in the following integration scenarios:

• Demand Side Management
• Integration of Rights Management
• License Contract Usage Reporting
• Loyality Management
• Order to Cash with CRM
• Product Data Replication
• Product Master Data Management
• Programme Scheduling
• Rebate Management
• Rights Management of Digital Assets
• Sales Contract Management
• Sales Incentive and Commision Management
• Trade Promotion Management

Structure