|Latest Software Component Version||INSURANCE 606|
|First Shipped With: Software Component Version||
|First Shipped With: Product Version||EHP3 FOR SAP ERP 6.0 - SAP enhancement package 3 for SAP ERP 6.0|
|Point-to-Point Communication Enabled||
|Application Component for Customer Messages||Collections and Disbursements (FS-CD)|
The Notify of Insurance Dunning Progression operation informs about the following dunning-relevant events from the Insurance Contract Accounts Receivables Payables Processing process component:
This information is required to trigger a follow-up process, for example, in the Policy Management at Customer process component. If the customer pays his outstanding premiums at a later date, the dunning run ends the related dunning progression and the Insurance Contract Accounts Receivables Payables Processing process component sends the information about the new status of the dunning progression to the Policy Management at Customer process component.
A running dunning procedure bundles several dunning headers according to the dunning grouping in the dunning variant.
This outbound service interface is relevant for the Insurance industry solution.
The Notify of Insurance Dunning Progression operation notifies about the current state of a insurance dunning progression. It contains the most basic elements of the insurance dunning progression like dunned business partner, related insurance contract, reached dunning level and dunning amounts.
Reaching a critical dunning level for an insurance policy might trigger follow-up processes in other systems like Policy Management Systems. For instance, it can be the trigger to initiate the cancellation of an insurance policy or classify the start of a benefit-free period. These systems will also be notified via this service operation, if the running dunning procedure is ended, for instance because of an incoming payment.
You must use the dunning by dunning procedure for insurance companies. If you use dunning by collection strategy the system does not create any instances of the Insurance Dunning Progression business object, it only creates a dunning notice.
To retrieve more details about the Insurance Dunning Progression , you can use the Find Insurance Dunning Progression by Basic Data operation.
The information container processes the information from the dunning history and can therefore only process dunning information from dunning processes for dunning by dunning procedure for insurance companies, not for dunning by collection strategy.
This operation can only be used if the business function SAP for Insurance: Collections/Disbursements 1 is activated.
If a communication partner wants to be notified ( Notify of Insurance Dunning Progression service operation) about changes to the Insurance Dunning Progression business object (for example, changes to the dunning level, termination of the dunning procedure, or resuming the dunning procedure) in Collections and Disbursements (FS-CD), the following settings must be made:
The V401 (XI: Interface for Informing About Change to Dunning Level) event to enhance customer-owned dunning data is available for this operation.
This operation is contained in the following ES Bundles: