An interface to manage dispute cases.
|Software Component Version||ESM ERP 606|
Manage Dispute Case In
inbound service interface groups operations that allow dispute cases to be managed. The operations of this service interface can read and update a dispute case. Furthermore the service interface provides check operations for updating and creating dispute cases.
The ChangeStateID element is used to check whether an update operation can be performed on the dispute case or not. The ChangeStateID represents the state of the dispute case in the back-end system when reading the dispute case. If there is a newer version in the back-end system than is specified in the update message, the message is not processed. In this way you can ensure that changes of other users are not overwritten. Updates which are uncritical do not affect the ChangeStateID. Uncritical changes are for example, automatic assignment of an item to the dispute case, adding an attachment, deleting an attachment or adding a note.
The ChangeStateID is passed back to the caller by the operation Read Trade Receivables Payables Dispute Case . It is mandatory input for the operations Update Trade Receivables Payables Dispute Case and Check Trade Receivables Payables Dispute Case Update .
|Check Trade Receivables Payables Dispute Case Creation||To check the creation of a Trade Receivables Payables Dispute Case|
|Check Trade Receivables Payables Dispute Case Update||To check an update of a Trade Receivables Payables Dispute Case.|
|Read Trade Receivables Payables Dispute Case||To read a Trade Receivables Payables Dispute Case.|
|Update Trade Receivables Payables Dispute Case||To update a Trade Receivables Payables Dispute Case.|
Note there is no synchronous create operation for creating a dispute case.
SAP Dispute Management contains two parts
These two components may run on two different systems. Due to the fact that a creation of a Dispute Case has to insert data in both systems, a synchronous create operation cannot be supported.
The Web Dynpro Applications UDM_DC_MAINTAIN_CASUAL and UDM_DC_MAINTAIN_PROFESSIONAL of SAP Dispute Management use the following service operations of this service interface as Web Services:
For more information about the Web Service configuration, see Customizing for SAP Dispute Management under Financial Supply Chain Management -> Dispute Management -> Dispute Case Processing -> Web Interface for Dispute Case Processing -> Configure Web-Services .